FAQ
Frequently asked questions
Everything you need to know about CapyDoc. Can't find the answer you're looking for? Reach out to our team.
What is CapyDoc?
CapyDoc is a document sharing platform that lets you share sales decks, proposals, and presentations with full visibility. You'll know exactly who viewed your content, when they viewed it, and how long they spent on each page.
How does email capture work?
When you share a link, you can enable Email Gate which requires viewers to enter their email before accessing the content. This automatically captures leads and adds them to your contact list, turning anonymous views into qualified prospects.
What file formats are supported?
CapyDoc supports PDF files and PowerPoint presentations (PPT/PPTX). We convert your files into a secure, web-based viewer that works on any device without requiring software installation.
Can I protect my content with a password?
Yes! You can add password protection to any shared link. Only people with the correct password can view your content. You can also set expiration dates so links automatically become inaccessible after a certain date.
What analytics do I get?
You get detailed analytics including: who viewed your content (via email capture), when they viewed it, how long they spent on each page, which slides they engaged with most, and a complete timeline of all activity. You also receive real-time email notifications when someone views your content for the first time.
What are Data Rooms?
Data Rooms let you share multiple files in a single link. This is perfect for due diligence, investor packages, or any situation where you need to share several documents together. All files in a Data Room share the same access controls and analytics.
Is there a free trial?
Yes! We offer a free tier that lets you try CapyDoc with limited features. You can upgrade to Solo or Team plans anytime to unlock more links, team members, and advanced features like per-page analytics and custom branding.
How is my data protected?
We take security seriously. All files are encrypted at rest and in transit. We don't share your data with third parties, and you maintain full control over who can access your content. Links can be revoked at any time.
Can I customize the branding?
Yes! Team plan users can add their company logo and customize accent colors on shared links. This creates a professional, branded experience for your viewers.
How do I get started?
Join our waitlist to get early access. Once you're in, simply upload your first file, configure your sharing settings, and send the link. It takes less than a minute to share your first deck.
Still have questions? Contact us and we'll get back to you as soon as possible.
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